TOMS: How to do custom orders



I LOOOOOVE receiving custom requests! All of the shoes displayed on my website started as customs. All designs are made to order so let's get you started on something exclusively YOURS!


hit me up: Email me your ideas. Please be as detailed as possible. You can send me links to what inspires you, or even email directly by attaching photos of what you would like. We can take it from there! If you have a budget that you have in mind, it would be super helpful to let me know so that I can stay within that. I never want to go over that and always want to honor that! I will present you with several options for you, but in the meantime, below are some general prices on a few of the generic styles and details.
complete the order: I'll make it super easy to finish up. Once we have all of the ideas figured out and the design finalized, I will set up a custom listing for you here within the store, complete with all of your order details. All you will need to do is select your size (so that it will be confirmed on your order confirmation) and check out. I will then order your shoes through and wait patiently for them to arrive (usually 7-10 business days).

fun stuff: Once it is time for me to begin on your shoes (sometimes I have a list of customers, you can always inquire on your wait time, the general production time is 4-6 weeks and during the holidays it is 8-10, and up to 12 weeks*), I will sketch the design on the shoes and then send you photos*. After I hear from you and all systems are a go for the sketches, I will paint them and again send pictures once I am finished to make sure you are happy with them. Then I will seal and protect them, wrap them up and send them on their merry way! 
*If you purchased a preskecthed drawing or graphic rendering, you will receive that before all sketches on the shoes begin. If you purchased an unmodified design from the store, than no photos will be sent before mailing out unless requested.

shipping: All shoes are sprayed for protection using an acrylic varnish before being mailed. This seals and protects them from water and sun damage. (Though they are still unable to get wet and should still be treated like they are your fine art- beause they are, amiright?) All orders are then wrapped in gift wrap and placed in a TOMS Shoe box and are ready to be presented as-is for a gift. All domestic orders are shipped USPS Priority, free of charge to you, unless a rush is needed and then there is a charge of $40 to compensate for the additional shipping charges from TOMS and the time needed. You also have the option to add insurance at check out, which is recommended as Chicken Scratch Studio will not be responsible for any lost, stolen or damaged packages once it is mailed. All international orders are cared for the same way and are shipped USPS International ground at the cost of $10 or $50 for rush orders, with the option to add insurance as well. All international orders are responsible for any taxes or fees encountered and the correct value of the shoes is printed on the customs declarations because I don't want to go to jail. All orders will be provided with a tracking number and usually arrive with 2-3 business days for domestic orders and arrival time varies for international orders.

TOMS Flags: All TOMS Shoes orders will include a TOMS flag sticker, but will no longer include a canvas TOMS flag or drawstring bag since TOMS no longer includes them in their orders with the shoes. I included them with each order in the past, but since TOMS is no longer including them in their orders to me, I can no longer pass them onto you. I hate this as well. I know so many of you used these to store your TOMS in and also used them for crafts, but their are no longer being distributed.

*Please email me for specific time lines because they do vary depending on my current work load. It is very fluid depending on bulk orders, weddings and seasons. I am happy to work with you and your timeline. Just let me know what and when you need it!
estimate: TOMS Shoes are included in the price of all estimates. Customs begin at $110 for adult designs and always includes free US domestic standard shipping and gift wrap. A la carte prices are to give you an idea of the cost. Please email me for a quote.

gift certificates: Gift certificates are available for any amount that you would like, and the certificate would also include the costs of the shoes. All gift certificates come with a hand drawn card with the theme of your choice on the outside cover. Gift certificates are then mailed to you or the recipient. 

A LA CARTE (for adults)
front design:
side designs: 
  • simple text:$5/ea
  • large or flourished text $10/ea
  • small element (football, heart, etc) $10/both
  • scene or complex design $25/both and up 
  • design on back $5/ea
  • TOMS Shoes label removal (only 1) and name or initial $10
  • TOMS Shoes label removal (only 1) and detailed name or monogram $15
  • painted side trims: $5/both
  • painted front trim: $10/both
  • painted all trim: $12/both
  • painted elastic triangle on front: no charge
TOMS shoe:
  • paint entire/background shoe: $20
  • paint entire/background in simple pattern, animal print: $35
  • paint entire/background in chevron: $50
  • upgrade to campus TOMS: $5
  • upgrade to vegan TOMS: $10 and up
  • upgrade to dark color TOMS (all colors except white or natural canvas): $10
  • upgrade to canvas wedges: $15  
  • upgrade to grosgrain wedges: $35
  • upgrade to nurse clogs: please email for quote (dependant upon brand requested + costs of leather paints and number of colors)

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